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Job Description
Structured overview of role & requirementsAbout This Role
Provide technical support and troubleshoot infrastructure services issues to ensure system reliability and performance.
Contribute to infrastructure projects and maintain detailed documentation including incident logs and configuration records.
Follow best practices and utilize technical expertise to address infrastructure challenges and enhance service delivery effectiveness.
Minimum Requirements
Bachelor's degree in a relevant field or equivalent education and experience.
Minimum of 4 years relevant work experience, including at least 1 year in a similar infrastructure role.
Proven experience in infrastructure technology analysis and data analysis skills.
Relevant certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Fundamentals, or Google Associate Cloud Engineer) are a plus but not mandatory.
Ideal Candidate Profile
Experienced in hands-on infrastructure technology support with a focus on troubleshooting and system performance.
Capable of working collaboratively within a team environment to implement infrastructure projects and continuous improvement.
Comfortable maintaining detailed technical documentation and following established infrastructure best practices and standards.