Sales Operations Coordinator - Mumbai, India

Own and maintain daily sales operations oversight including lead review, pipeline hygiene, and task follow-up to ensure a clear sales picture.

Maintain CRM accuracy and drive adherence to sales process workflows including deal stages, task management, and cross-functional handoffs.

Prepare weekly pipeline reports and escalations for management; convert meetings into structured action plans with accountability tracked across teams.

Bachelor's degree in Business Administration, Sales, Marketing, Operations, Communications, or related field.

3–5 years of relevant experience in sales operations, sales coordination, or similar operations-heavy support role with ownership of workflows or pipeline process.

Proficiency with CRM systems, Google Workspace or equivalent, and at least one task/project management platform.

Ability to work fully remote overlapping Eastern Standard Time hours; comfortable with time-tracking software that captures periodic screenshots.

Experienced in founder-led, fast-moving sales environments requiring structure and follow-through rather than passive administration.

Strong operational and analytical skills to accurately maintain CRM data, detect and escalate inconsistencies, and produce management-ready reports.

Comfortable using AI tools like ChatGPT to improve documentation and workflows while ensuring independent verification of content quality.