HR Shared Services Center- Manager Enablement Lead
AvantorMatch Score
Against your primary resumeLogin to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Protocol Intelligence
Data-driven signals on your job's competitivenessLog in to see why each signal reads the way it does.
Job Description
Structured overview of role & requirementsAbout This Role
Own manager advisory and consultation as the primary HR contact for managerial HR policy and process support.
Lead resolution and continuous improvement of manager support cases via ServiceNow and chat, ensuring SLA adherence and root cause analysis.
Develop and deliver manager enablement through coaching, knowledge management, digital HR tools adoption, and workforce analytics support.
Minimum Requirements
Work Experience Required: Not explicitly mentioned in the JD
Location Requirement: Must be willing to work at Coimbatore location.
Technical Skills: Experience with HR technology platforms including Workday, ServiceNow, and digital HR tools.
Functional Domain: Strong knowledge of HR policies, employee lifecycle processes, and HR service delivery frameworks.
Ideal Candidate Profile
Experienced HR professional with proven ability to manage end-to-end HR advisory and enablement services for managers within shared services environment.
Demonstrated skills in leveraging HR technology platforms and driving adoption of digital self-service and AI-enabled support solutions.
Strong operational ownership mindset focused on service excellence, process improvement, analytics-driven decision support, and stakeholder relationship management.