Associate HRIS Analyst, Workday Operations
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Job Description
Structured overview of role & requirementsAbout This Role
Manage and prioritize JIRA ticket queue for Workday-related HRIS support requests, ensuring timely resolution or proper escalation.
Process routine Workday transactions and maintain accurate employee data across the employee lifecycle following established procedures and approvals.
Support Workday testing, document HRIS workflows and SOPs, and identify opportunities for process improvements based on recurring issues or data patterns.
Minimum Requirements
1–2 years of experience supporting Workday in HR, HRIS, People Operations, Shared Services, or similar environment.
Hands-on experience processing employee data and transactions in Workday.
Experience using JIRA or similar ticket management tools including prioritizing, tracking, and escalating tickets.
Bachelor's degree or equivalent relevant professional experience.
Ideal Candidate Profile
Experience with Workday Core HCM and at least one related module (Recruiting, Benefits, Compensation, etc.).
Proven ability to independently manage ticket queues, escalate appropriately, and communicate clear documentation of technical/process issues.
Experience creating and maintaining detailed process documentation, workflows, and conducting employee data audits or validation activities.
