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Job Description
Structured overview of role & requirementsAbout This Role
Own end-to-end management of subcontractors delivering field services to ensure safety, quality, and budget adherence.
Define and execute country service delivery strategy including subcontractor selection, enablement, compliance, performance measurement, and continuous improvement.
Accountable for customer satisfaction, additional revenue, margin impact, and subcontractor-related KPIs like safety certifications, lead generation, and installed base tracking.
Minimum Requirements
Bachelor's degree in Business Administration or related field.
Minimum 5 years experience in people management, preferably in subcontractor coordination, channel, or vendor management.
Knowledge of service operations and basic P&L understanding.
English language proficiency.
Ideal Candidate Profile
Experienced in managing subcontractor or third-party vendor relationships in field or service operations.
Capable of strategic planning and execution in line with country service delivery goals and business plans.
Comfortable working cross-functionally with procurement, quality, safety, and sales teams, with strong focus on operational KPIs, compliance, and performance improvement.