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Job Description
Structured overview of role & requirementsAbout This Role
Develop, enhance, and maintain enterprise Java applications with focus on scalable, maintainable, high-quality code.
Provide Level 2/Level 3 application support including troubleshooting, root cause analysis, and incident/process management within SLA timelines.
Participate in technical design, code reviews, application releases, and contribute to continuous improvement and operational automation.
Minimum Requirements
4-7 years of experience in Java development and support.
Strong hands-on expertise in Core Java, Java 8+, Spring Boot, Microservices, REST APIs, and relational databases (Oracle, SQL Server).
Good understanding of ITIL service management processes including Incident, Problem, Change, and Service Request management.
Experience with build/deployment tools like Maven, Jenkins, Git; familiarity with ticketing tools such as ServiceNow, Jira, or Remedy.
Ideal Candidate Profile
Technically strong Java developer with significant exposure to both development and production support environments.
Experience working in ITIL-based service management and handling SLA-driven incident/problem management.
Comfortable collaborating across global teams and stakeholders, with capability to convey technical concepts to non-technical audiences.