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Job Description
Structured overview of role & requirementsAbout This Role
Build and configure digital media campaigns according to client strategies ensuring successful activation and delivery.
Monitor and prioritize campaign ticket queue; troubleshoot issues and conduct quality assurance for campaign setups.
Collaborate with internal teams and product managers to improve campaign implementation processes and platform features.
Minimum Requirements
Graduate or postgraduate degree in any field.
Minimum 3 years experience in digital media or ad operations/ad trafficking role.
Previous customer service experience working with cross-functional teams.
Knowledge of JavaScript, SQL, HTML5, or experience with 3rd party ad servers and video campaign implementation is a plus but not mandatory.
Ideal Candidate Profile
Experienced in fast-paced, ticket-driven campaign implementation environments.
Comfortable collaborating with technical and non-technical teams to translate and resolve campaign setup issues.
Able to manage multiple tasks with attention to detail and suggest process improvements or automation opportunities.