Deputy Manager - Area Sales, Telecalling
Small Business Investment Company (SBIC) program — U.S. Small Business AdministrationMatch Score
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Job Description
Structured overview of role & requirementsAbout This Role
Lead a team of 50-120 NFTEs including Relationship Managers, Tele Sales Agents, and operational staff to drive sales of SBI Card products across assigned geography.
Manage distribution points, DSA/LG channel partners, and tele sales campaigns to maximize new customer acquisition and ensure cost-effective operations.
Ensure compliance with internal audit and sales process guidelines while focusing on metrics such as new accounts, attrition rates, digital sourcing, and conversion rates.
Minimum Requirements
Graduate or Postgraduate degree from a recognized institute.
Work Experience Required: Not explicitly mentioned in the JD.
Experience or familiarity with sales management and team handling in BFSI, Telecom, retail sales or FMCG preferred.
Not explicitly mentioned: Technical skills, certifications, or notice period.
Ideal Candidate Profile
Experienced in managing large sales teams with diverse roles across field and tele sales environments.
Aptitude for managing multiple stakeholders including channel partners and internal functions like Hiring, Operations, Marketing, and IT.
Demonstrates ability to operate within compliance frameworks while achieving aggressive acquisition and retention targets in a BFSI or related sales environment.