Match Score
Against your primary resumeLogin to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Protocol Intelligence
Data-driven signals on your job's competitivenessLog in to see why each signal reads the way it does.
Job Description
Structured overview of role & requirementsAbout This Role
Process claims and transactions with high accuracy to directly impact member satisfaction.
Meet operational KPIs including Release Rate, Claims per Hour, and Handle Time to drive operational excellence.
Support and mentor team members, collaborate across teams, and contribute to process improvements and special projects.
Minimum Requirements
5-6 years of operations experience, preferably within claims operations.
Bachelor’s degree required.
Proficiency in Microsoft Word, Excel, PowerPoint, Teams, and Outlook.
Location: Bangalore, India. Notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in handling escalations, coaching team members, and working with performance metrics.
Detail-oriented with strong communication skills and ability to manage multiple priorities in a fast-paced environment.
Demonstrated ability to support team development and contribute to continuous operational improvements.