Manager | Social | Delhi | Operations, Industry & Domain Solutions | GPS Industry Solution
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Job Description
Structured overview of role & requirementsAbout This Role
Lead training activities for enterprise and utility technology programs including ERP, GIS, SCADA, ADMS, OMS, AMI, HES, MDMS, CRM, billing, mobile workforce management, asset management, and data-analytics platforms.
Develop role-based training plans aligning system functionality, processes, and operating procedures, and coordinate training logistics and environment readiness.
Design and implement integrated change communication strategies for digital and operational transformation initiatives, including preparing audience-specific communication materials.
Minimum Requirements
Education: Any graduate degree.
Work Experience Required: Not explicitly mentioned in the JD.
Experience in training and communication for technology implementation programs in enterprise or utility domains is implied but not explicitly stated.
No explicit mention of location requirements beyond Delhi in the job title.
Ideal Candidate Profile
Experienced in managing and delivering training for complex, multi-technology enterprise systems covering both corporate and field personnel.
Capable of translating technical programme details into clear, audience-specific communications to support change management.
Skilled in coordinating training logistics, tracking user proficiency, and supporting system go-live and post-live stabilization phases.