Senior Manager Business Operations

Lead and manage centralized Professional Field Services functions including dispatch, performance monitoring, spares and asset management, and capacity/demand forecasting.

Drive strategic and operational transformation initiatives focusing on process standardization, technology integration, financial management, and cultural change.

Collaborate cross-functionally to support bids, develop training programs, ensure health & safety compliance, and deliver regular financial and operational performance reporting to senior leadership.

Bachelor’s degree in Business Administration, Operations Management, or related field is mandatory.

8-10+ years of experience in operations management, transformation leadership, or strategic planning.

Experience with financial management, process standardization, resource optimization, and handling cultural and operational transformations in global organizations.

Must be willing to travel extensively up to 50%.

Senior-level professional with strong strategic planning and leadership background in global operational transformations and business operations.

Experienced in managing complex, cross-functional teams with strong skills in stakeholder management, financial oversight, and technological adoption (e.g., ServiceNow, Field Service Management tools).

Data-driven operator familiar with automation, AI, and performance measurement to drive continuous improvement and operational excellence.