Product Manager, Logistics & Fulfillment

Own the end-to-end product experience for logistics and fulfillment including order management, dispatch, delivery partner integrations, tracking, and returns.

Drive improvements in key operational metrics such as delivery turnaround time, on-time delivery rate, first attempt success, and cost per order.

Build tooling and integrations to support operations teams and improve member-facing delivery experience, including exception handling and compliance-sensitive workflows.

3+ years of experience as a Product Manager.

Hands-on experience in logistics, delivery, or fulfillment products such as order management, last mile delivery, WMS/OMS tooling, or courier/3PL integrations.

Experience in e-commerce, quick commerce, e-pharmacy, marketplace, or similarly operations-heavy consumer businesses.

Proficiency with data analysis tools or SQL to analyze operational funnels, delays, and costs.

Operates effectively at the intersection of product management and operations, translating field and ops team challenges into product solutions.

Experienced in driving product-led improvements in logistics-intensive and consumer-facing businesses with complex fulfillment needs.

Data-driven decision maker who uses metrics and experiments to prioritize and iterate product features for operational efficiency and improved user experience.