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Job Description
Structured overview of role & requirementsAbout This Role
Manage end-to-end administration and logistics for virtual and classroom learning programs including scheduling, venue booking, and materials preparation.
Serve as Subject Matter Expert for L&D operational processes, ensuring adherence to global standards, maintaining SOPs, and driving process improvements.
Support governance, quality checks, data accuracy, stakeholder management, and operational reporting to enhance service delivery and user experience.
Minimum Requirements
Strong proficiency with Microsoft Office applications (Word, Excel, PowerPoint).
Working knowledge of L&D management software and related systems such as LMS.
Experience with data protection principles and handling sensitive information confidentially.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Detail-oriented professional with strong organizational skills able to manage multiple conflicting priorities under tight deadlines.
Experienced in building and maintaining effective working relationships with internal and external stakeholders.
Operationally focused individual capable of driving process standardization, quality assurance, and continuous improvement in L&D functions.