AVP – Tech Lead – CTO - Cloud Infra Operations

Lead technical authority across all Cloud Infrastructure Operations towers, overseeing incident support, problem management, and systemic risk remediation.

Drive and lead automation initiatives aimed at reducing manual effort and improving platform reliability, promoting infrastructure as code and engineering best practices.

Improve service resilience by defining operational standards, runbooks, and reducing Mean Time To Repair (MTTR), including leading root cause analysis for complex issues across Windows and Linux environments.

Work Experience Required: Not explicitly mentioned in the JD

Proven expertise in cloud infrastructure operations and cross-platform incident management (Windows and Linux).

Hands-on experience with automation, scripting, and infrastructure as code practices.

Ability to act as a senior technical escalation point and lead diagnostics for high-severity, complex issues.

Experienced in leading cross-functional technical teams within cloud infrastructure or operations roles at a senior level.

Demonstrated ability to influence technical direction and drive operational improvements across multiple teams and platforms.

Skilled in automation-driven operations with a strategic focus on resilience and reliability enhancement.