Associate Energy Market Analyst ​(Support - SQL Focused)

Provide frontline technical support for Adapt2 ISO product customers and consultants, investigating SQL Server-based data and process issues and escalating complex cases with clear diagnostics.

Collaborate with software development, implementation, and product teams to reproduce issues, communicate findings, validate solutions, and recommend improvements for Adapt2 data processes.

Troubleshoot and optimize complex T-SQL stored procedures related to shadow settlements, allocations, and transmission P&L; validate market data to ensure reliable service delivery and customer success.

Strong Microsoft SQL Server skills, including advanced T-SQL (joins, CTEs, window functions, stored procedures) and experience using SQL Server Management Studio (SSMS).

Experience or willingness to develop Python skills for data validation, transformation, and automation tasks related to Adapt2.

Experience with API testing tools and methods (RESTful APIs, SOAP APIs) using Postman, Swagger, or similar tools.

Educational background in Computer Science or Engineering preferred; Work Experience Required: Not explicitly mentioned in the JD.

Experienced in SQL-focused troubleshooting and analysis within technical support environments, comfortable handling complex data and stored procedure issues.

Able to collaborate cross-functionally with development, implementation, and product teams to resolve technical issues and improve system reliability.

Familiarity or interest in power market operations and settlements, energy market data, and Azure cloud ecosystem are advantages but not mandatory.