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Job Description
Structured overview of role & requirementsAbout This Role
Design end-to-end AI-enabled operational experiences and workflows for global transportation teams.
Shape how users interact with AI systems to enhance efficiency, reduce complexity, and automate workflows across shipment planning and issue resolution.
Lead user research, usability testing, and iteration of AI-powered design concepts, collaborating tightly with product and engineering teams.
Minimum Requirements
8+ years of experience in UX Design, Product Design, or UX Research with enterprise or operational tools focus.
Bachelor's degree in HCI, Interaction Design, Product Design, or equivalent practical experience.
Proficiency in Figma, design systems, and AI-powered design/prototyping tools (e.g., Figma Make, Claude).
Location: Must work onsite 5 days a week in Bangalore, India; requires ability to collaborate across multiple time zones.
Ideal Candidate Profile
Experienced in designing AI-powered experiences such as assistants, copilots, or intelligent automation in complex operational environments.
Skilled in integrating AI-first design principles and user-centered research into product design workflows.
Strong collaborator comfortable with asynchronous work and influencing product decisions via evidence-based storytelling across diverse, global teams.
