Back

Protocol Intelligence

Data-driven signals on your job's competitiveness

CV Match Score

Estimated fit based on your resume

Structured overview of role & requirements

Direct Career PageEst. 3.5–6 LPA

Posted 11h ago

Against your primary resume

Create a free account or log in to unlock your CV match score across:

Role Fit

Experience

Industry Relevance

get started

Data-driven signals on your job's competitiveness

Competition Intensity

(Moderate)

Background Fit Sensitivity

(Moderate)

Shortlisting Strictness

(Moderate)

Structured overview of role & requirements

Provide IT infrastructure support focusing on Oracle SQL/PLSQL and Oracle E-Business Suite for internal users globally.

Diagnose, replicate, and resolve technical issues including service requests and incident management in enterprise infrastructure.

Support L1 service desk and contribute to knowledge article creation to improve support processes.

Good knowledge of Oracle SQL/PLSQL and basic understanding of Oracle E-Business Suite architecture.

Educational qualification: BE, BTech, MCA, or equivalent from recognized university; other qualifications considered with experience.

Excellent written and verbal communication skills to interact directly with Oracle end users/customers.

Work Experience Required: Not explicitly mentioned in the JD.

Experience or interest in IT support within enterprise infrastructure, especially Oracle EBS environments.

Ability to work flexible shifts including other time zones, indicating readiness for global support operations.

Familiarity with ITIL processes, Oracle Cloud, and certifications in SQL/Oracle EBS/Cloud are advantageous.