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Job Description
Structured overview of role & requirementsAbout This Role
Lead and manage daily soft services operations at the Powai facility including F&B, housekeeping, events, and workplace amenities ensuring premium service standards and compliance.
Oversee vendor coordination, service level agreement adherence, inventory management, cost control, and resolution of employee and guest feedback issues.
Prepare and maintain hygiene, audit, statutory compliance documentation, and MIS reports; provide on-ground support for corporate events and act as the primary liaison between client, vendors, and JLL management.
Minimum Requirements
3-5 years of progressive experience in corporate soft services, F&B operations, integrated facility management, or events.
Bachelor's degree or diploma in Hospitality Management, Hotel Management, Facility Management, or related field.
Knowledge of FSSAI regulations, health & safety compliance, vendor management, and service level agreements.
Location: On-site Mumbai, Maharashtra; willingness to work flexible shifts; Working knowledge of MS Office.
Ideal Candidate Profile
Experienced facility or hospitality professional with demonstrated ability managing multi-service soft operations in a corporate setting.
Skilled in vendor coordination, compliance adherence, and operational excellence with focus on customer satisfaction and cost control.
Comfortable working on-site with proactive issue resolution, managing audits and documentation, and supporting high-profile corporate events.
