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Job Description
Structured overview of role & requirementsAbout This Role
Oversee and complete processing activities within Wire and ACH Investigation group with high accuracy and timeliness.
Handle complex Wire and ACH investigations, review, analyze, and resolve queries related to transactions.
Drive process improvements, maintain robust controls, perform quality checks, and support Manager in daily operations.
Minimum Requirements
2-4 years' experience in Payments/ACH or related teams with understanding of payment systems.
Proficient in MS Office.
Open to working night shifts.
Work Experience Required: 2-4 years in relevant payments domain.
Ideal Candidate Profile
Experience working with sensitive client payment investigations and maintaining risk controls.
Ability to manage escalations and collaborate with leadership to maintain compliance and audit standards.
Capable of process streamlining and productivity improvement initiatives within payments operations.