Specialist Retail Training
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Job Description
Structured overview of role & requirementsAbout This Role
Develop and execute comprehensive training plans aligned to retail KPIs for Franchisee Trainers, Store Managers, and retail teams.
Lead onboarding and capability-building initiatives including Train-the-Trainer programs to strengthen retail leadership and trainer ecosystems.
Measure and analyze training effectiveness and store performance to implement targeted capability interventions improving key retail metrics like Conversion, UPT, ATV, and customer experience.
Minimum Requirements
12–15 years of experience in Learning & Development, Retail Training, or Capability Building within retail, apparel, hospitality, or consumer-facing industries.
Bachelor's degree required; Master's degree preferred.
Ability to travel approximately 75% across stores and markets, based out of Mumbai office.
Work Experience Required: 12–15 years in relevant domains.
Ideal Candidate Profile
Experienced in designing and delivering multi-modal learning programs with strong facilitation skills.
Strong retail business acumen with a focus on analytics to drive measurable training impact on retail KPIs.
Proven capability in stakeholder management and managing complex training programs in dynamic environments with significant travel.