Campaign Operations Analyst

Build and implement digital media campaigns aligned with client strategy, including campaign settings, creative trafficking, and audience targeting.

Collaborate cross-functionally to define implementation strategy, communicate status, troubleshoot issues, and conduct quality assurance of campaigns before launch.

Identify and contribute to process improvements, platform automation opportunities, and recommend product enhancements to improve campaign implementation workflows.

3 years of experience in digital media or ad operations/ad trafficking roles.

Graduate or postgraduate degree in any field.

Previous customer service experience working with cross-functional teams.

Ability to multitask in a fast-paced ticketing environment.

Experienced in operating within fast-paced digital ad campaign ticketing systems.

Comfortable working collaboratively with multiple internal teams including Account Management, Media Delivery, Product, and Engineering.

Able to translate technical campaign and platform details effectively to non-technical stakeholders.