SRE - Application Support
Diksha Technologies Private LimitedMatch Score
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Job Description
Structured overview of role & requirementsAbout This Role
Provide first-level incident support and troubleshoot application issues including functional, performance, and integration problems.
Monitor application performance and coordinate deployments, releases, and configurations with OPCO Squad and SRE teams.
Conduct root cause analysis, document support activities, and participate in on-call support to maintain high availability and meet SLAs.
Minimum Requirements
Minimum 3 years experience in application support or similar technical role.
Hands-on experience with Kubernetes, containerization, microservices, Jenkins, Bitbucket, and CI/CD practices.
Proficiency in Linux and Windows OS, scripting languages like Python or Shell, and database troubleshooting with SQL, NoSQL, or in-memory databases.
Location mandatory: Gurgaon; Working model: Work From Office (WFO).
Ideal Candidate Profile
Experienced in handling application environments involving microservices and monolithic architectures with strong troubleshooting skills.
Capable of managing operational support activities including monitoring, deployment coordination, and knowledge documentation for efficient incident resolution.
Comfortable working in a structured team and independently, supporting SLAs with a focus on automation and observability tool usage.