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Protocol Intelligence
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Job Description
Structured overview of role & requirementsAbout This Role
Provide enterprise incident analysis and risk escalation to enable timely and effective responses in a 24/7/365 event detection and response environment.
Deliver continuous intelligence services by monitoring internal and external data sources for indicators of potential incidents and manage activation of Enterprise Incident Management.
Support critical infrastructure protection through partnerships and provide risk-based guidance during critical incidents.
Minimum Requirements
Minimum 2+ years of experience in business execution, implementation, or strategic planning, or equivalent experience/training/military background.
2+ years experience in command center/incident and crisis management involving global/regional threats and incidents.
Bachelor's degree or higher, or equivalent law enforcement/military experience.
Experience with in-house centres in SEZ supporting US operations is a distinct advantage.
Ideal Candidate Profile
Experienced in global incident monitoring and command center environments, preferably in multinational corporations.
Demonstrated success in crisis management with strong relationships and influence at senior business and corporate levels.
Comfortable working in 24/7 shifts, managing fast-paced, dynamic, multi-cultural environments with high reliability and decision-making skills.
