Customer Success Manager - LinkedIn Talent Solutions

Drive adoption and success of LinkedIn Talent Solutions products within assigned client accounts, focusing on Search & Staffing clients in India and the US.

Partner with Account Managers to develop measurable success plans and deliver ROI through ongoing customer engagement and operational reviews.

Act as a trusted advisor and project manager to support onboarding, implementation, and change management to ensure solutions become mission-critical in clients' talent acquisition processes.

5+ years of experience in Consulting, Customer Success, Account Management, Customer Education/Training, Sales, or Project Management.

Experience working with staffing or talent acquisition clients; specific domain experience in recruiting or human capital management preferred but not mandatory.

Work location is hybrid with some days in office and some remote; must work US timings for US clients.

Bachelor's degree (BS/BA) from a 4-year college or university preferred but not strictly stated as mandatory.

Experienced in managing mid to large accounts with multi-stakeholder engagement in staffing or recruiting industries.

Strong analytical skills to interpret customer data and translate into actionable customer success strategies and product adoption plans.

Skilled in project and change management including the ability to influence internal teams and customers to adopt new solutions and workflows.