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Job Description
Structured overview of role & requirementsAbout This Role
Manage and deliver multiple global business service (GBS) software solutions, ensuring timely delivery and quality through peer reviews and best practices adherence.
Drive technical excellence by participating in design reviews, developing technical roadmaps, and cross-training team members to cover platform support.
Lead talent growth via one-on-one development meetings, hiring, mentoring, and skillset gap analysis to build a capable software engineering team.
Minimum Requirements
Bachelor's degree in Computer Science, MIS, or equivalent experience.
Minimum 3 years of experience managing teams.
At least 5 years supporting global IT technology solutions involving installation, upgrades, coding, performance tuning, support, and administration.
Experience with system integrations, ETL solutions, SQL databases, Windows/UNIX OS applications, and working with third-party vendors.
Ideal Candidate Profile
Experienced in global IT solution environments supporting shared services or business service platforms with a background in SAP or SaaS solutions preferred.
Strong operational focus on delivery management, KPI tracking, and stakeholder communication in a multi-tasking environment.
Demonstrated skills in mentoring engineers, strategic thinking combined with day-to-day execution management, and knowledge of ITIL practices and cloud/virtualization concepts.