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Job Description
Structured overview of role & requirementsAbout This Role
Manage standard affiliate operational processes ensuring smooth client journeys.
Support affiliate marketing campaigns including asset management, communication, and performance tracking.
Prepare and manage reports to support campaign execution and foster inter-departmental collaboration for troubleshooting and best practices.
Minimum Requirements
Bachelor’s degree or equivalent experience in operations or related client service field.
2-4 years of experience in a client-facing role with strong customer service skills.
Proficiency in Microsoft Office (Excel, Word, PowerPoint); CRM experience (Salesforce, JIRA) is a plus.
Aptitude for learning technical concepts such as basic HTML; strong organizational skills and attention to detail.
Ideal Candidate Profile
Experienced in client operations within affiliate marketing or related performance marketing environments.
Capable of managing multiple operational tasks including campaign support and reporting with accuracy and timeliness.
Collaborative working style with ability to cooperate cross-functionally and troubleshoot program and technology issues effectively.