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Job Description
Structured overview of role & requirementsAbout This Role
Lead and manage an operations team supporting SaaS Kubernetes applications deployed in OCI and AWS environments.
Own incident response, SLA compliance, ticket triage, and operational support including troubleshooting OS, application, virtualization, and containerization issues.
Collaborate with engineering to design and deploy infrastructure automation and processes to improve operational SLAs and technology rollout speed.
Minimum Requirements
Bachelor’s degree or equivalent experience.
5+ years supporting large-scale .NET applications and OCI/AWS environments.
3+ years in a management/leadership role and 5+ years in an operations role.
Subject Matter Expert in Kubernetes management and experience with Infrastructure as Code (Terraform).
Ideal Candidate Profile
Experienced in managing operations teams in cloud-native, Kubernetes-based SaaS deployments, particularly on OCI and AWS.
Strong automation background with tools like Terraform, Azure DevOps, Ansible, and scripting languages (PowerShell, Python, Groovy).
Skilled in full stack troubleshooting including OS (Linux/Windows), application containers (IIS, Tomcat), and source code management (Git).