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Job Description
Structured overview of role & requirementsAbout This Role
Handle standard customer inquiries about company products and services via calls and emails.
Document and monitor call center interactions including calls, emails, and transactions.
Track client and product order information, maintain spreadsheets to support call center monitoring.
Minimum Requirements
Work Experience Required: Not explicitly mentioned in the JD
No mandatory degree requirements mentioned.
No mandatory technical skills mentioned.
No notice period or location constraints mentioned.
Ideal Candidate Profile
Comfortable managing multiple communication channels like calls, emails, and data tracking.
Familiarity with handling customer service or call center operations.
Detail oriented with ability to maintain accurate records and monitor activities.