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Job Description
Structured overview of role & requirementsAbout This Role
Lead end-to-end design and delivery of large-scale API integrations for major APAC enterprise customers, managing project timelines, resources, and risks.
Act as a long-term technical advisor post-integration, troubleshooting and improving live integrations using metrics and logs.
Mentor Technical Account Management team on technical and project management practices to improve function-wide standards.
Minimum Requirements
10+ years experience in technical or customer-facing roles (e.g., Solutions Architect, Technical Account Manager) with enterprise customers.
Proven expertise architecting API-based SaaS solutions on cloud platforms like GCP, AWS, or Azure.
Experience in MarTech, CDPs, customer engagement platforms, or e-commerce ecosystems; payments experience is a plus.
Location requirement: Must be within commuting distance of Bengaluru or Mumbai hubs.
Ideal Candidate Profile
Operates at a senior level managing complex, multi-month enterprise projects involving cross-functional and partner collaboration.
Deep technical and strategic understanding of API integrations in SaaS environments aligned with customer business goals.
Experienced in mentoring and elevating technical account management and project delivery standards within post-sales or customer success environments.