Infrastructure Services Engineer - S K N
Cigres Technologies Private LimitedMatch Score
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Job Description
Structured overview of role & requirementsAbout This Role
Provide tier 3 network support and troubleshooting for Cisco LAN/WAN/Wireless infrastructure including routing protocols (BGP, OSPF, EIGRP) and SD-WAN.
Support operational efficiency improvements and cost savings by transitioning to a local vendor model while maintaining current service quality and expertise.
Maintain and update network documentation and recommend updates to NOC tools and monitoring systems.
Minimum Requirements
4 to 6 years experience as NOC engineer with strong hands-on expertise in Cisco Routing & Switching, Wireless LAN, and SD-WAN technologies.
Experience in enterprise LAN/WAN/Wireless troubleshooting, including protocols like BGP, OSPF, EIGRP, MPLS, QoS, and basic security technologies (IPSec, NAT/PAT, GRE).
Graduate degree (qualification: Graduate).
Work Experience Required: 4 to 6 years explicitly mentioned.
Ideal Candidate Profile
Experienced in tier 3 network operations support within enterprise environments, handling escalations and vendor coordination.
Strong technical knowledge of Cisco platforms including Cisco ISE, DNAC, and wireless technologies, with the ability to manage network monitoring and incident management tools.
Capable of driving network documentation and tooling improvements aligned to ITIL service and change management processes.