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Job Description
Structured overview of role & requirementsAbout This Role
Own end-to-end customer implementation engagements including consultancy, training, project management, testing, and customized configurations.
Lead integration of new products into global implementation framework and act as primary technical interface between customers and Mastercard during implementations.
Manage small projects and guide customers through processing rules, testing, and production readiness while providing technical expertise and product guidance.
Minimum Requirements
Experience managing customer implementation projects, including technical testing and production configuration.
Demonstrated understanding of Mastercard's core products, transaction processing, and electronic payments processing.
Proficiency in Microsoft Excel, Word, PowerPoint, and MS Project.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in managing multiple implementation projects with technical quality oversight and customer interface.
Ability to translate customer needs into implementation activities and guide customers using established procedures and documentation.
Familiarity with Mastercard services, strong communication skills bridging technical and business aspects, and collaboration with internal teams to support customers pre- and post-implementation.