QUALITY ASSURANCE ANALYST (Digital Operations)
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Job Description
Structured overview of role & requirementsAbout This Role
Perform transaction and process audits across digital advertising service lines to ensure campaign setup, order processing, workflow compliance, and documentation quality.
Identify defects, trends, and risks; conduct root-cause analysis and recommend corrective and preventive actions.
Publish quality reports, maintain audit evidence, support transitions, readiness assessments, and continuous improvement initiatives.
Minimum Requirements
3-6 years of experience in Digital Advertising Operations, Campaign Operations, Quality Assurance, Quality Control, Process Excellence, or Operational Compliance; digital marketing or media-operations audit experience strongly preferred.
Graduate degree required; preferably in Marketing, Advertising, Media, Business, Communications, Analytics, or related disciplines.
Mandatory skills: Quality Management.
Location: Chennai & Pune; Night shift timing.
Ideal Candidate Profile
Has deep familiarity with digital advertising workflows and operational controls, including campaign setup and order-processing validation.
Experienced with SOP and compliance assessment, error classification, quality reporting, and trend analysis in digital marketing contexts.
Comfortable working in night shifts and using tools like Excel and PowerPoint for quality documentation and reporting.