Deputy Manager - Sales Operation & Customer Coordination

Lead and supervise the Customer Coordination team responsible for order processing, customer communication, invoice management, and shipment tracking.

Plan and monitor SKU production schedules across multiple manufacturing plants to meet demand and coordinate material procurement.

Manage daily dispatch schedules, maintain master data for new product codes, oversee all customer accounts nationally, and ensure timely payment collections.

5–8+ years work experience in Sales Operations or Customer Coordination, preferably in manufacturing, packaging, or pharma sectors.

Location: Kundli Industrial Area, Sonipat.

Experience managing teams and coordinating between production, sales, and procurement functions.

Direct responsibility for order management, dispatch planning, and payment collections.

Experienced in end-to-end sales operations with strong coordination skills across production and customer service functions.

Capable of managing large customer account portfolios pan-India with focus on timely order fulfillment and issue resolution.

Demonstrated ability to lead and optimize teams handling operational sales tasks in manufacturing or related industries.