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Job Description
Structured overview of role & requirementsAbout This Role
Manage inbound and outbound calls targeting the US market to promote and sell products or services.
Meet daily, weekly, and monthly sales targets and maintain accurate customer records within the CRM.
Build and sustain customer relationships by understanding needs and providing suitable solutions.
Minimum Requirements
Proficient English communication skills (spoken and listening).
Willingness to work night shifts aligned with US business hours.
Work Experience Required: Freshers welcome; prior international BPO or voice process experience is a plus.
Strong persuasion, interpersonal skills, and a target-driven attitude.
Ideal Candidate Profile
Comfortable engaging with customers primarily in the US market across voice communication.
Motivated by measurable sales targets and incentives in a performance-driven environment.
Capable of managing CRM systems and maintaining customer relationship data accurately.