Salesforce Business Analyst
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Job Description
Structured overview of role & requirementsAbout This Role
Own the end-to-end requirement gathering, documentation, and translation of business needs into Salesforce solutions.
Configure and customize Salesforce with administrators and collaborate with cross-functional teams to implement and optimize processes.
Manage stakeholder communications, backlog of enhancements, testing coordination, training, and user adoption to ensure business goals are met.
Minimum Requirements
3-5 years of experience as a Salesforce Business Analyst.
Strong Salesforce Administration skills including configuration, user management, and security settings.
Experience in business process mapping, requirements gathering, documentation, and stakeholder communication.
Bachelor’s degree in Information Technology, Computer Science, or related field OR equivalent practical experience; Ability to work remotely with flexible hours.
Ideal Candidate Profile
Experienced in collaborating with cross-functional and global teams to deliver scalable Salesforce solutions aligning with sales operations.
Skilled in translating complex business workflows into functional Salesforce design documents and process optimizations.
Capable of managing multiple tasks independently in a remote setting and driving user adoption and system improvements effectively.