Middleware- Domain Lead L3
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Job Description
Structured overview of role & requirementsAbout This Role
Perform Middleware L3 or SME level tasks including design, installation, configuration, and patching of Middleware instances.
Monitor and manage application performance, availability, and release management specifically for Oracle and Microsoft middleware and related applications.
Handle incident management, application deployment, system event analysis, and adherence to ITSM and ITIL processes using tools like ServiceNow and JIRA.
Minimum Requirements
Experience with Oracle Middleware components (WebLogic, Oracle HTTP Server, Oracle Forms, Oracle Reports, Oracle Access Manager, Oracle Internet Directory) at version 12.2.1.3.
Proficiency with Microsoft Applications (Windows IIS) and Operating Systems: RHEL 7, 8, 9 and Windows Server.
Experience with ITSM tools such as ServiceNow, Symphony SUMMIT, and JIRA, and knowledge of ITIL processes (SR, Incident, Change, Release, Problem Management).
Work Experience Required: Not explicitly mentioned in the JD; Role requires Onsite working from HPE partner/customer office.
Ideal Candidate Profile
Experienced in middleware application management and release coordination within complex enterprise IT environments.
Able to operate effectively in onsite roles collaborating with customers and internal teams, focusing on operational stability and performance monitoring of enterprise middleware applications.
Skilled in using ITSM tools and ITIL processes to manage incidents, changes, and releases ensuring business-critical applications remain available and performant.