Internship - Digital Infrastructures and Platforms
AirbusMatch Score
Against your primary resumeLogin to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Protocol Intelligence
Data-driven signals on your job's competitivenessLog in to see why each signal reads the way it does.
Job Description
Structured overview of role & requirementsAbout This Role
Perform root cause analysis and trend analysis for incidents to support proactive measures and resolution.
Provide Level 2 and Level 3 support using tools like Service Now, managing customer issues through to resolution and escalation when needed.
Document technical knowledge, assist in quality assurance procedures for software engineering, oversee testing, and develop fixes.
Minimum Requirements
Currently pursuing an Engineering degree (graduate or postgraduate).
Hands-on experience in Java, dotNet, Scripting, Python or similar technologies.
Knowledge or experience with incident, problem, change, and knowledge management processes.
Work Experience Required: Internship level (student).
Ideal Candidate Profile
Comfortable working in digital infrastructure and platform environments with proactivity in incident management.
Familiarity or understanding of CI/CD pipelines, APIs, integrations, and Linux/Unix environments is advantageous.
Able to manage multiple open issues, prioritize effectively, and maintain customer communication until resolution.