Engineering Manager / Sr. EM Forward Deployed Engineering (FDE) - West
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Job Description
Structured overview of role & requirementsAbout This Role
Lead and mentor the Forward Deployed Engineering (FDE) team to execute multiple custom AI agent deployments for enterprise customers, ensuring measurable business value.
Directly engage with customers to understand workflows, design AI-powered automation solutions, and drive end-to-end deployment from design through production.
Remain hands-on technically by reviewing code, debugging production issues, designing system architecture, and improving operational excellence in a fast-paced ambiguous environment.
Minimum Requirements
8+ years of software engineering experience.
2+ years of engineering management or technical leadership experience.
Strong system design, architecture, debugging, and production operations skills.
Location: Bangalore (implied by role location), notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced technical leader comfortable balancing deep hands-on engineering with customer-facing solution design and team leadership.
Background in AI Agents, Voice AI, Conversational AI, Workflow Automation, or Enterprise SaaS platforms is strongly preferred.
Capable of managing ambiguity, driving execution across multiple complex deployments, and building trust with customers and engineering teams.