Service Account Operation - Noida - Sales Operation
Paytm Payments Services Limited (Paytm Payments)Match Score
Against your primary resumeLogin to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Protocol Intelligence
Data-driven signals on your job's competitivenessLog in to see why each signal reads the way it does.
Job Description
Structured overview of role & requirementsAbout This Role
Manage end-to-end onboarding and lifecycle of high-value service accounts including compliance with KYC, AML, and RBI guidelines.
Coordinate with Key Account Managers, Product, and Tech teams to resolve complex merchant queries and system issues within defined TAT.
Monitor payment service health (QR codes, EDC machines, Soundbox), handle service downtime alerts, assist finance in merchant reconciliation and timely payouts.
Minimum Requirements
Bachelor’s degree required; B.Tech, BBA, or B.Com preferred.
Strong proficiency in MS Excel, including VLOOKUP and Pivot Tables for data analysis.
Knowledge of Fintech ecosystem, payment gateways, UPI, QR codes, and basic RBI regulations related to KYC and AML.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in service account operations within fintech or payment services environment with exposure to merchant lifecycle management.
Detail-oriented with strong stakeholder coordination skills to manage technical and business interface.
Capable of managing compliance and operational aspects in line with RBI regulations and industry standards.