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Job Description
Structured overview of role & requirementsAbout This Role
Provide technical support for infrastructure services including issue response and basic troubleshooting.
Contribute to infrastructure projects and support development of documentation like incident logs.
Apply problem-solving skills and follow best practices in service delivery while continuously developing technical skills.
Minimum Requirements
Bachelor's degree or equivalent combination of education and experience in a relevant field.
2+ years of relevant work experience in infrastructure technology analysis.
Proficiency in data analysis and problem-solving skills.
Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in infrastructure technology analysis with operational exposure to issue resolution and project contribution.
Ability to document and track infrastructure incidents and support teams in a collaborative environment.
Continuous learner who stays updated with industry technologies and possibly holds relevant certifications (CompTIA Security+, Cisco CCENT, AWS Certified Solutions Architect) though not mandatory.