Consultant

Lead design, delivery, and enhancement of document digitization and automation solutions aligned with business needs.

Collaborate with Operations, Technology, and Product teams to translate complex business requirements into digitization platform configurations and ensure successful solution implementation and adoption.

Support testing, validation, production readiness, and continuous improvement of AI/ML and Generative AI-enabled document processing technologies.

Work Experience Required: Not explicitly mentioned in the JD.

Experience in business analysis, operations, technology, automation, or digitization with skills in translating business processes into functional requirements.

Proven ability in testing, UAT, defect management, and production implementation for technology solutions.

Knowledge or experience in document processing, workflow automation, AI/ML, or intelligent document processing is desirable, with additional advantage for experience in Generative AI prompt development.

Experienced in delivering document digitization and automation solutions involving cross-functional collaboration with Operations and Technology partners.

Demonstrates strong analytical skills with ability to translate complex operational workflows into structured technology solutions, including AI/ML-driven innovations.

Comfortable balancing innovation with governance controls, and promoting continuous improvement in document processing accuracy and efficiency.