Match Score
Against your primary resumeLogin to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Protocol Intelligence
Data-driven signals on your job's competitivenessLog in to see why each signal reads the way it does.
Job Description
Structured overview of role & requirementsAbout This Role
Lead and supervise all inbound shift operations in the assigned Service Centre, ensuring timely receipt, unloading, scanning, sorting, reconciliation, and processing of shipments.
Manage frontline operations staff including Ops Staff, TSRs, and Senior staff to optimize manpower utilization, productivity, shipment accuracy, and operational discipline.
Maintain operational governance by monitoring shift productivity, compliance with SOPs, safety standards, and coordinate with outbound and network teams for seamless shipment flow.
Minimum Requirements
Graduate in any discipline OR 10+2 with a 3-year Diploma from a recognized institution.
2–4 years of relevant experience in courier, express logistics, warehousing, distribution, or supply chain operations with frontline operational team leadership and shift coordination experience.
Proficiency in inbound operations including shipment processing, sorting, scanning, reconciliation, and service centre operations.
Experience working with operational systems, handheld scanners, and productivity reporting is advantageous.
Ideal Candidate Profile
Experienced in managing shift-based inbound logistics operations focusing on shipment accuracy, timeliness, and operational efficiency.
Strong operational leadership and team management capabilities with focus on workforce planning, discipline, and productivity.
Comfortable working in a dynamic logistics environment requiring safety compliance, continuous improvement mindset, and collaboration with multiple internal stakeholders.
