Match Score
Against your primary resumeLogin to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Protocol Intelligence
Data-driven signals on your job's competitivenessLog in to see why each signal reads the way it does.
Job Description
Structured overview of role & requirementsAbout This Role
Manage end-to-end day-to-day operations of assigned Service Centres, Branches, or Business Delivery Offices ensuring safe, timely, and cost-effective shipment processing and delivery.
Lead operational performance monitoring and workforce management to meet shipment processing, delivery commitments, and customer service targets.
Ensure operational compliance, financial controls, and continuous improvement initiatives across assigned locations in coordination with internal and external stakeholders.
Minimum Requirements
Bachelor's Degree in any discipline (additional certification/diploma in Logistics or Supply Chain is advantageous).
5 to 8 years of experience in courier, express logistics, transportation, supply chain, or distribution operations with proven branch or service centre management.
Experience working with operational systems, shipment tracking platforms, and Microsoft Office applications.
Travel requirement: 25% to 75% (exact percentage not explicitly specified in JD).
Ideal Candidate Profile
Experienced operational leader with a strong background in managing frontline teams in courier/logistics environments, ensuring adherence to SOPs and service quality.
Proficient in operational performance management, customer service exception handling, and financial/administrative controls within logistics or distribution settings.
Capable of driving continuous improvement initiatives, operational discipline, and cross-functional coordination in fast-paced and compliance-driven environments.