Zonal Collection Manager- Business- lending Collections

Drive zonal collection performance to meet business and recovery targets across products, branches, and delinquency buckets.

Lead and manage regional and branch collection teams, including collection agencies and field executives, ensuring regulatory compliance and operational efficiency.

Analyze collection performance metrics and implement strategies to improve recovery rates, control delinquencies, and mitigate risks.

Minimum 10 years of experience in collections and recovery management, preferably in banking, NBFCs, fintech, or financial services.

Graduate degree in any discipline; postgraduate qualifications are advantageous but not mandatory.

Experience managing zonal or multi-location collection operations and large, geographically distributed teams.

Not explicitly mentioned: notice period or strict onsite/location requirements.

Experienced in handling large teams and collection agencies across multiple locations with strong leadership skills.

Proficient in strategic planning, data-driven performance tracking, and stakeholder management in a regulated financial services environment.

Demonstrates ability to manage complex recovery challenges, ensure compliance with RBI and regulatory guidelines, and drive continuous process improvements.