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Job Description
Structured overview of role & requirementsAbout This Role
Support accurate processing and balancing of the time and attendance system to ensure compliance with compensation processes and legal requirements.
Monitor and troubleshoot the time and attendance system, managing issue resolution including historical edits and access requests to meet pay cycle deadlines.
Serve as an internal resource on payroll and time management, providing superior customer service and contributing to process improvements.
Minimum Requirements
3+ years of experience with UKG Pro WFM/Kronos systems.
1-2 years of customer service experience in a large or fast-paced organization.
Proficient in Microsoft Excel with strong attention to detail and problem-solving skills.
Education: High school diploma or equivalent experience meeting applicable regulations.
Ideal Candidate Profile
Experienced in managing time and attendance systems within a payroll or HR operations context, particularly with UKG Pro/Kronos.
Detail-oriented and able to prioritize workload effectively to meet strict payroll processing deadlines.
Skilled in communication and capable of providing customer-focused support in a complex organizational environment.
