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Job Description
Structured overview of role & requirementsAbout This Role
Support and maintain time and attendance systems to ensure accurate and compliant payroll processing.
Troubleshoot and resolve system issues including helpdesk escalations, password resets, and access requests.
Ensure data accuracy, completeness, and legal compliance to meet payroll cycle deadlines.
Minimum Requirements
3+ years experience with UKG Pro WFM/Kronos time and attendance systems.
1-2 years customer service experience in a large or fast-paced organization.
Proficient in Microsoft Excel.
Education: High school diploma or equivalent experience meeting applicable regulations.
Ideal Candidate Profile
Experienced in time and attendance system operations and payroll data accuracy.
Able to manage multiple priorities to meet strict payroll deadlines in fast-paced environments.
Strong communication skills and problem-solving ability for effective internal and customer interactions.