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Job Description
Structured overview of role & requirementsAbout This Role
Design, configure, and develop solutions on the ServiceNow HRSD platform, including HR Case Management, Employee Center, Knowledge Management, and Lifecycle Events.
Develop and customize ServiceNow components (Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer) and create integrations with HR applications like Workday, SAP SuccessFactors, Oracle HCM, Active Directory, and Payroll systems.
Manage role-based access controls, troubleshoot platform issues, participate across requirement gathering to deployment, and maintain development standards and documentation aligned with ServiceNow best practices.
Minimum Requirements
Experience with ServiceNow HRSD platform including modules: HR Case Management, Employee Center, Knowledge Management, Lifecycle Events.
Technical skills in ServiceNow development: Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, IntegrationHub, REST/SOAP APIs.
Work Experience Required: Not explicitly mentioned in the JD.
Not explicitly mentioned: mandatory degrees, notice period, specific onsite/location requirements.
Ideal Candidate Profile
Experienced in HR automation initiatives with strong collaboration skills involving HR stakeholders, business analysts, and technical teams.
Proficient in designing and integrating complex HR workflows and API integrations between ServiceNow and major HR applications.
Capable of maintaining development standards, performing code reviews, supporting upgrades, and creating technical and operational documentation.