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Job Description
Structured overview of role & requirementsAbout This Role
Lead end-to-end post-sales delivery and support for strategic enterprise customers to accelerate value from Microsoft Digital Cloud platforms.
Manage customer relationships and orchestrate resources across Microsoft and partner ecosystems for successful cloud adoption and outcomes.
Drive customer success plans, usage adoption, consumption milestones, and retention strategies aligned with customer business objectives.
Minimum Requirements
Bachelor’s Degree with 10+ years relevant experience OR Master’s Degree with 8+ years relevant experience.
Minimum 5+ years industry-relevant experience within the customer’s sector.
Strong knowledge of Microsoft Cloud solutions (Azure, M365, Security, Data & AI) or equivalent cloud platforms (AWS, Google Cloud).
Experience leading complex technology programs, project/program management, and customer/stakeholder engagement.
Ideal Candidate Profile
Experienced in managing large enterprise customers with a technical and strategic mindset to align cloud solutions with business outcomes.
Capable in cross-functional program leadership within matrixed, fast-paced, global environments.
Background in consulting or professional services delivery and familiarity with Microsoft or equivalent cloud certifications preferred.