HC & Insurance Operations Senior Rep.

Perform entry-level administrative and operational support tasks including mail handling, filing, reporting, and project support.

Analyze and process insurance requests according to standard operating procedures using multiple client applications.

Support basic programs, projects, issue resolution, and confidential material handling within tight decision-making guidelines.

Fresher with excellent analytical skills.

Basic insurance knowledge is helpful but not mandatory.

Typing speed minimum 21 WPM.

Willingness to work night shift (6 PM to 4 AM IST), including possible overtime and weekend work; ready to relocate as per business needs.

Comfortable managing routine tasks with clearly defined procedures and minimal decision autonomy.

Capable of effectively communicating in English, both oral and written, for client interactions.

Flexible to support the team during crisis periods and adaptable to shift changes and relocation demands.