IN_Manager_Business Analyst_FS Tech_Advisory_Mumbai
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Job Description
Structured overview of role & requirementsAbout This Role
Own and optimize retail banking processes across Deposits, Lending, and Payments including process design, rollout, and continuous improvement.
Collaborate with business, operations, risk/compliance, and technology stakeholders to enhance efficiency, compliance, and customer satisfaction.
Lead documentation (BRD, FRD, SOPs), UAT planning and execution, process metric tracking, and support audits and training for process adoption.
Minimum Requirements
4-7 years of experience in retail banking process consulting with strong exposure to Deposits, Lending, or Payments; cross-domain exposure preferred.
Education: BE/BTech/MBA (Postgraduate/Professional degree required).
Mandatory skills: Business Analysis, Core Banking experience.
Strong regulatory knowledge of RBI, KYC/AML, FATCA/CRS, NPCI, Fair Practices Code, IRAC/NPA norms; experience in process documentation and UAT.
Ideal Candidate Profile
Experienced in working with core banking systems and cross-functional teams across business, IT, and compliance functions.
Demonstrates ability to translate complex business needs into functional requirements and technical solutions in retail banking domains.
Familiarity with process optimization methodologies such as Lean/Six Sigma and comfortable with process metrics and audit support activities.